1. Please make sure you have a secure delivery area. D24 is not responsible for missing packages that are marked delivered.

2. Once your order ships, it is out of our control. We understand packages may get delayed, and will do our absolute best to assist with any issues, but please avoid leaving any negative reviews about us through no fault of our own. 

3. Please make sure you have entered the correct shipping address. D24 is not liable for orders where a customer inputs an incorrect address.

4. Most orders will ship same day/next day after you submit payment. If we are selling at a show/convention, your order will ship after we return. 

5. All domestic orders ship with an estimated transit time of 3 - 5 business days after fulfillment.